Ifie Sekibo. MD/CEO, Heritage Bank. |
Heritage
Bank Plc has joined the World Health Organisation (WHO) in the celebration of
“World Health Workers Week” and pay tribute to health workers globally for
their selfless sacrifice and bravery in the fight against the novel Coronavirus
pandemic causing countless mortality rates.
The
event is an annual commemoration of health workers but this year’s is scheduled
to honour and advocate for health workers during the 8th annual World Health
Worker Week slated for April 6 - 11, 2020.
The
theme for this year’s celebration is titled, “Leaders on the Line,” which
according to WHO highlights the need to provide greater leadership
opportunities for frontline health workers—particularly women health workers,
who make up more than 70% of the global health workforce. It further explained,
“At the same time, this theme emphasizes how health workers often put
themselves on the line, often at great personal risk to themselves and their
families, to save and improve lives.”
Commending
the health practitioners worldwide, the MD/CEO of Heritage Bank Plc, Ifie
Sekibo stated that the COVID-19 pandemic has shown the world the heroic efforts
health workers on the front lines make every day to keep their respective
communities and the world safe and healthy.
“Despite
the havoc caused by the of coronavirus pandemic on individuals and the medical
personnel who are not spared by the disease, they continue to play significant
roles to contain the spread of the disease, carter for the affected patients
and embark on research to attain robust understand of COVID-19. They also take
steps further to proffer recommendation on how to remain safe, hale and hearty,
whilst we all embrace the warmth and safety of our home.
This
is a calling for every individual within and outside to honor and support the
brave healthcare workers doing life-saving work on the front lines,” he stated.
He,
however, assured that as a bank “We are proud to join forces with health
workers and agencies to help suppress the transmission of the virus, minimize
social-economic impacts on the global community and work together to boost the
nation economic growth,”
Also,
as part of effort to support and attain a more robust health system in the
country, Sekibo has further called and encouraged government at all levels, key
stakeholders, including the private sector to strengthen financial and
technical support for health workers, as part of efforts to create a safer
environment for them.
According
him, it calls for our collective joint action to combat COVID-19 since we are
in this together and we will get through this together.
Meanwhile,
Heritage Bank has assured customers of uninterrupted access to the various
services, which they have been enjoying before now.
This
has been made possible with the activation of the bank’s business continuity
management emanating from Heritage Bank’s corporate strategy to guarantee
seamless service delivery to the various stakeholders.
The
bank also adopted a crisis response measures in place to minimise and manage
the risk arising from COVID-19 and ensure that the payment infrastructure and
logistics to maintain operations going as various State governments continue to
observe lockdown to contain the pandemic.
To
ensure seamless banking transactions, the bank explained that customers are
constantly communicated to, to adopt its available 24/7 alternate electronic
channels.
“We
have encouraged our customers to adopt the self-service platforms by using the
*745#. We are available via email info@hbng.com and
social media (insert social media icons) to render the following services:
Debit Card Hotlist, Post No Debit Request (PND Placement), HB Padie unlock/
username request/ Password reset, Statement of Account (individual accounts)
and general inquiries on products and services.
“We
have setup a COVID-19 Support Centre to offer COVID-19 safety tips to all our
customers during this period, in support of the efforts of the Government and
relevant bodies. Please send any information relating to the COVID-19 pandemic
via these channels: E-mail: HeritageBankCovid19Support@hbng.com and
contact number: 01-2369099,” the bank explained.
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